Robin O.

I appreciate the suggested changes in Mom’s plan of care and hope that it will help her through these difficult times. It is not only difficult to see her health fail but it is difficult for her to accept also. Her dementia prevents her from comprehending many things but she knows that things aren’t what they used to be and it can be heartbreaking to watch.

I wanted to also pass along my appreciation for the great care provided to Mom by all of the [Life Enrichment Aides] you have employed there. Every single one of them that I have had contact with are helpful to me and most respectful and sweet to Mom. They are very special people. While I worry about her many times throughout the day and night, I am confident that she has compassionate staff there to assist her.

… Thank you again for your help with Mom’s physical health and emotional needs. You have no idea how thankful I am for your facility and your assistance. Keep up the great work and feel free to call me if there is ever an issue.

Robin O.
Family Member
Alexian Village of Elk Grove