Pathway to Living Privacy Policy

Thank you for visiting Pathway to Living’s ("Pathway to Living") Internet web site ("Site") located at the URL This Privacy Policy details certain policies implemented throughout Pathway to Living governing Pathway to Living's collection and use of personally identifiable information about users of our Site and our services.

Privacy Policy Updates

Due to the Internet's rapidly evolving nature, Pathway to Living may need to update this Privacy Policy from time to time. If so, Pathway to Living will post its updated Privacy Policy on our Site along with a change notice on the Site. Pathway to Living may also send registered users of our services a notice that this Privacy Policy has been changed. Pathway to Living encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site and/or services and/or your continued provision of personally identifiable information to us after the posting of such notice will be subject to the terms of the then-current Privacy Policy.

Information Collection

You can generally visit our Site without revealing any personally identifiable information about yourself. However, in certain sections of this Site, we may require you to submit your personally identifiable information to us and we may invite you to submit questions, comments and request information.

Due to the nature of some of our services, you may provide us with personally identifiable information such as your name, email address, username, password, address, phone number, and other contact information that you voluntarily transmit with your communication to us.

Information Use

We may use your personally identifiable information to deliver our services or information you have requested, verify your authority to enter certain password protected areas of the Site, verify that you are a customer or prospective customer, send you information that you have signed up to receive, notices about our products and/or services that you have used or that may be of interest to you and notices about events, and improve the content and general administration of the Site and our services.

If you are a user of our services, we may use your personally identifiable information to provide the services to you.

Children's Privacy

Pathway to Living recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Neither our Site nor our services are intended for children under the age of 13. Pathway to Living does not target its services or this Site to children under 13. Pathway to Living does not knowingly collect personally identifiable information from children under the age of 13.


We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

On our Site, we use session cookies to make it easier for you to navigate the Site by remembering your locale preferences and to improve and track the overall Site experience. For our Site, we set a persistent cookie to authenticate your login and authorization to use the services. Persistent cookies enable us to track, store and target the interests of our users to enhance the experience on our Site. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site may be limited.

Third Party Analytics Tools

Beyond the personally identifiable information you voluntarily provide to us, Pathway to Living utilizes analytics tools including third party technologies, such as Google Analytics, to collect non-personally identifiable information utilizing cookies. Certain types of information, including geolocation, device type, onsite website usage and behavior, demographic data, and purchase history, is collected and aggregated across Pathway to Living Site users for our analysis and advertising efforts.

Pathway to Living uses Remarketing with Google Analytics and Google Adwords to display relevant advertisements to users who have previously visited our Site. Referred to as remarketing or retargeting, Pathway to Living may utilize previous session information to serve display advertisements to you on the Site and based on such session information Google may set a cookie and serve ads to you on third party websites on the Google Display Network. Third party vendors such as Google may display Pathway to Living ads on websites across the Internet. Aggregated user data may be utilized to create remarketing/retargeting “lists,” or groups of users with similar onsite behaviors or demographics.

Pathway to Living also uses Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting and Interest-Based Advertising to display advertisements to users based on their inferred interests and demographics. Pathway to Living does not run interest-based advertising campaigns that collect personally identifiable information.

Users may learn more about Google Analytics use of cookies by visiting the Google Privacy and Terms page at You may opt out of being tracked by Google Analytics by i) Turning off cookies in the preferences settings in your browser ii) Downloading the Google Analytics opt-out browser add on available at: iii) Opting out of user interest and demographic categories in the Settings for Google Ads feature to manage or opt out of Google interest based ads at: or iv) Managing cookies used for online advertising across multiple companies at the US-based Network Advertising Initiative at

Aggregate Information

The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to and other aggregated data collected through our services and we may analyze this data for trends and statistics in the aggregate but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users' movement, and gather broad demographic information for aggregate use.

Disclosure of Personally Identifiable Information

We may provide your personally identifiable information and the data generated by cookies and third party analytics tools and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you. For example, we engage with G5 Search Marketing, Inc. to assist us in creating and hosting this Site.

We will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to assist in any investigation, to protect our or our users' rights or to enforce our terms of use. We will not sell your personally identifiable information to any company or organization except we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Pathway to Living participates or to a purchaser of all or substantially all of Pathway to Living's assets to which this Site relates.

Links to Third Party Sites

The Site may provide links to other Web sites or resources over which Pathway to Living does not have control ("External Web Sites"). Such links do not constitute an endorsement by Pathway to Living of those External Web Sites. You acknowledge that Pathway to Living is providing these links to you only as a convenience, and further agree that Pathway to Living is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.


We may employ industry standard procedural and technological measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Pathway to Living may use, without limitation, firewalls, password protection, secure socket layer, and other security measures to help prevent unauthorized access to your personally identifiable information.

Notice to European Users

This Site and the services on this Site are targeted for users in the United States of America. Any information you enter on this Site may be transferred outside of the European Union to the United States of America which does not offer an equivalent level of protection to that required in the European Union. In particular, you are advised that the United States of America uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. Article 26 of the European Union’s Data Protection Directive (Directive 95/46/EC, 1995 O.J. (L 281) 31) allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given his consent to the transfer of personal information, regardless of the third country's level of protection. By using this Site or the services, you consent to the transfer of all such information to the United States of America which may not offer an equivalent level of protection to that required in the European Union and to the processing of that information by Pathway to Living on its servers located in the United States of America as described in this Privacy Policy.


If you have any questions regarding this Privacy Policy please contact us.

This Privacy Policy was last updated: 2022-05-07 18:38:50 -0700

This Privacy Policy is effective as of: 2020-03-09 15:04:16 -0700


Pathway to Living®

Pathway to Living® works with other practitioners in delivering services to you. The practitioners include
doctors and other healthcare providers who are not part of our workforce. All of these practitioners
will follow this Joint Notice of Privacy Practices in delivering service to you. These practitioners include:
Home Health, Therapy, Hospice, Pharmacy, Mental Health, Dermatology, Podiatry, Audiology, Optometry,
Laboratory and Diagnostic Testing Services.

We and the practitioners involved in your care create a medical record of your health information in order
to treat you, receive payment for services delivered, and to comply with certain policies and laws. The uses
and disclosures described in this Notice are applicable to this facility and all of the practitioners (collectively
“we”) who are part of this Joint Notice of Privacy Practices while they are delivering services at this facility or
on behalf of the facility. This Joint Notice does not apply to service providers who are not part of this facility
when they deliver services elsewhere or only on their own behalf.

We are required by federal and state law to maintain the privacy of your PHI. We are also required by law to
provide you with this Notice of our legal duties and privacy practices. In addition, the law requires us to ask
you to sign an Acknowledgment that you received this Notice.

This is a list of some of the types of uses and disclosures of PHI that may occur:


We obtain medical information about you in treating you. This medical information is called
“protected health information” or “PHI.” Your PHI is used by us to treat you. For example, we refer
to PHI in treating you at the facility. We may also send your PHI to another physician or counselor to
which we refer you for treatment. We may also use your PHI to contact you to tell you about alternative
treatments, or other health-related benefits we offer. If you have a friend or family member involved in
your care, we may give them PHI about you.


We use your PHI to obtain payment for the services that we render. For example, we send
PHI to Medicaid, Medicare or your insurance plan to obtain payment for our services.


Healthcare Operations:

We use your PHI for our operations. For example, we may use your PHI in
determining whether we are giving adequate treatment to our clients. From time-to-time, we may use
your PHI to contact you to remind you of an appointment.


Legal Requirements:

We may use and disclose your PHI as required or authorized by law. For example,
we may use or disclose your PHI for the following reasons:


Public Health:

We may use and disclose your healthcare information to prevent or control disease,
injury or disability, to report births and deaths, to report reactions to medicines or medical devices,
to notify a person who may have been exposed to a disease, or to report suspected cases of abuse,
neglect or domestic violence.
©2019 Deanna S. Mool

Health Oversight Activities:

We may use and disclose your PHI to state agencies and federal
government authorities when required to do so. We may use and disclose your health information in
order to determine your eligibility for public benefit programs and to coordinate delivery of those
programs. For example, we must give PHI to the Secretary of Health and Human Services in an
investigation into our compliance with the federal privacy rule.


Judicial and Administrative Proceedings:

We may use and disclose your PHI in judicial and
administrative proceedings. Efforts may be made to contact you prior to a disclosure of your
PHI by the party seeking the information.


Law Enforcement:

We may use and disclose your PHI in order to comply with requests pursuant to a
court order, warrant, subpoena, summons or similar process. We may use and disclose PHI to locate
someone who is missing, to identify a crime victim, to report a death, to report criminal activity at our
offices or in an emergency.
Avert a Serious Threat to Health or Safety: We may use or disclose your PHI to stop you or someone
else from getting hurt.



We may release information regarding immunizations to a school or other facility with
your permission.


Work-Related Injuries:

We may use or disclose PHI to an employer if the employer is conducting
medical workplace surveillance or to evaluate work-related injuries.


Coroners, Medical Examiners and Funeral Directors:

We may use or disclose PHI to a coroner or
medical examiner in some situations. For example, PHI may be needed to identify a deceased person or
determine a cause of death. Funeral directors may need PHI to carry out their duties.


Armed Forces:

We may use or disclose the PHI of Armed Forces personnel to the military for proper
execution of a military mission. We may also use and disclose PHI to the Department of Veterans
Affairs to determine eligibility for benefits.


National Security and Intelligence:

We may use or disclose PHI to maintain the safety of the President
or other protected officials. We may use or disclose PHI for the conduct of national intelligence


Correctional Institutions and Custodial Situations:

We may use or disclose PHI to correctional
institutions or law enforcement custodians for the safety of individuals at the correctional institution,
those that are responsible for transporting inmates and others.



You will need to sign an Authorization form before we use or disclosure PHI for research
purposes, except in limited situations. For example, if you want to participate in research or a clinical
study, an Authorization form must be signed.



If we undertake any fundraising activities, we may contact you about the fundraising
activity. You may opt out of receiving fundraising information. Instructions to do so will be provided if
you make a request to opt out.



We do not typically engage in marketing activities, and would need your authorization to do so.
©2019 Deanna S. Mool


Sale of PHI:

We will not sell your PHI without your authorization.

Illinois Law:

Illinois law also has certain requirements that govern the use or disclosure of your PHI. In order
for us to release information about mental health treatment, genetic information, your HIV/AIDS status, and
alcohol or drug abuse treatment, you will be required to sign an authorization form unless state law allows us
to make the specific type of use or disclosure without your authorization.


Your Rights:

You have certain rights under federal privacy laws relating to your PHI. Some of these rights are
described below:



You have a right to request restrictions on how your PHI is used for purposes of
treatment, payment and healthcare operations. We are not required to agree to your request. We will
agree to your restriction if you request that we not bill your health plan and you have paid for your
services in full in advance.



You have a right to receive confidential communications about your PHI. For
example, you may request that we only call you at home. If your request is reasonable, we will
accommodate it.


Inspect and Access:

You have a right to inspect the information used to make decisions about your
care. This information includes billing and medical record information. You may not inspect your record
in some cases. If your request to inspect your record is denied, we will send you a letter letting you
know why and explaining your options.
You may copy your PHI in most situations. If you request a copy of your PHI, we may charge you a fee
for making the copies and mailing them to you, if you ask us to mail them.


Amendments of your Records:

If you believe there is an error in your PHI, you have a right to request
that we amend your PHI. We are not required to agree with your request to amend.


Accounting of Disclosures:

You have a right to receive an accounting of disclosures that we have made
of your PHI for purposes other than treatment, payment and healthcare operations, or release made
pursuant to your authorization.



If there is a breach affecting your unsecured PHI, we will notify you.

Copy of Notice:

You have a right to obtain a paper copy of this Notice, even if you originally received
the Notice electronically. We have also posted this Notice at the facility offices and on our website



If you feel that your privacy rights have been violated, you may file a complaint with the
facility by calling our Privacy Officer at 847-768-5140. We will not retaliate against you for filing a
complaint. You may also file a complaint with the Secretary of Health and Human Services in
Washington, DC if you feel your privacy rights have been violated.
We maintain a facility directory so that if family or friends ask us about your condition, we can tell them
general information and the fact that you are here. If you do not want us to tell anyone you are here, please
tell us now.
We are required to abide by the terms of the Notice currently in effect; however, we may change this Notice.
©2019 Deanna S. Mool
If we materially change this Notice, you can get a revised Notice on our website at, or
by stopping by the business office to pick up a copy. Changes to the Notice are applicable to the health
information we already have.
If we seek help from individuals or entities who are not part of this Notice in our treatment, payment or
healthcare operations activities, we will require those persons to follow this Notice unless they are already
required by law to follow the federal privacy rule.
EFFECTIVE DATE: April 29, 2019

Download HIPPA document